Acne treatment with sound medical judgement
Acne consultation and treatment, 100% online. A registered doctor assesses your lesions from your answers and your photos, and prescribes a treatment adapted to your type of acne and your skin. With follow-up to adjust whatever is needed.
- Registered doctors
- Encrypted health data
- No video call
What's included
Your acne consultation, with a doctor behind it
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Based on your type of acne
Not all acne is treated the same way: the doctor distinguishes comedones, inflammation and deep lesions before prescribing anything.
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Using your photos
The photos you attach make it possible to assess how severe the lesions really are, as in a face-to-face consultation.
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A clear regimen
What to apply, when and how to start, what initial irritation is normal and when the result is reviewed.
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Follow-up by message
Tell the doctor how you’re getting on and adjust the regimen without starting again from scratch.
Acne isn’t just a teenage thing
Acne appears when pores become blocked and inflamed, through a mix of hormonal and genetic factors and the way the skin itself works. It affects most teenagers, but also many adults, especially women. It isn’t poor hygiene, and scrubbing harder or drying the skin out with harsh products usually makes it worse.
What the doctor assesses
- The type of lesions: blackheads and whiteheads, inflamed spots or deep nodules.
- How widespread it is: face, back, chest or shoulders.
- What you’ve already tried and how your skin responded.
- Your health: pregnancy or breastfeeding, regular medication and previous oral treatments.
A treatment tailored to your skin
There are topical and oral treatments with proven effectiveness, but not all of them suit every case: some require a prescription and others are contraindicated, for example, during pregnancy. The doctor chooses the regimen based on your lesions and explains how to introduce it, because many of these treatments cause irritation in the first few weeks and the skin needs a period of adaptation.
Consistency and expectations
Skin renews itself slowly: the first results usually show from the sixth to eighth week, and before that it’s normal to go through a phase of irritation or even apparent worsening. Don’t abandon the regimen without asking first: follow-up by message exists precisely to adjust whatever isn’t working.
When a face-to-face consultation is needed
Acne with deep nodules and cysts, that hurts or leaves scars, may need oral treatment with check-ups and blood tests. If that’s your case, the doctor will guide you and tell you clearly which part can be managed online and which can’t.
How it works
What a acne consultation looks like
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Questionnaire
Choose the treatment for your consultation and answer a few questions about your health, your symptoms and your goals. No appointment needed, right from your phone.
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Medical review
A registered doctor studies your answers one by one. If they need any more information, they’ll write to you in your private area.
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Treatment prescription
You receive the doctor’s assessment and your treatment plan with clear instructions in writing, in less than 15 minutes.
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Follow-up
Write to the doctor from your patient area to ask questions and adjust the plan whenever needed.
Reviews
What our patients say
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“I uploaded the photos from my phone in a couple of minutes and the doctor replied in less than 15 minutes. Fast, and no waiting months for an appointment.”
Quick reply -
“The doctor explained how to apply the treatment, in what order and what to expect in the first few weeks. At last I have a clear routine.”
Clear explanation -
“I thought it was a very reasonable price for what’s included. I got an assessment from a registered doctor and my treatment prescription, with no travel or waiting rooms.”
No travelling -
“At 32 I thought acne was a thing of the past. The doctor took my cycle and my routine into account and treated me very warmly.”
Adult acne -
“I felt embarrassed showing my skin in person, and attaching the photos from home made it much easier. The whole process was very respectful.”
No embarrassment -
“A few weeks in I had questions about the routine and wrote to the doctor. He replied the same day with very specific instructions. Excellent follow-up.”
Follow-up by message
FAQ
Common questions about acne
What does the acne consultation and treatment include?
The acne consultation and treatment includes an assessment by a registered doctor based on your answers and photos, your treatment plan in writing in less than 15 minutes and follow-up messages to adjust it. All 100% online, from your phone and with no waiting lists.
How much does online acne treatment cost?
The acne consultation and treatment costs €40 as a single payment with one consultation included, or €25/month with the monthly subscription, with no minimum commitment and follow-up with your doctor. You choose the option at the end of the questionnaire, with no travel and no waiting lists for a dermatologist.
Can acne be treated online?
Yes. Acne can be assessed and treated online with your photos and a well-designed questionnaire. The consultation is available throughout Europe: you do it from your phone, a registered doctor replies in less than 15 minutes and follows your progress by message, in strict confidence.
How long does acne treatment take to work?
Skin renews itself slowly: most acne treatments start to show results between the sixth and eighth week. Some irritation in the first few weeks is normal while your skin adjusts. Stay consistent and message the doctor from your patient area to adjust the plan whenever you need.
Why do you ask for photos to treat acne?
Because acne treatment depends on the type and severity of the spots, and that is hard to assess from words alone. Photos let the registered doctor see whether there are blackheads, inflamed spots or scars. They are stored encrypted and only the medical team can see them.
Can I treat acne during pregnancy or breastfeeding?
Yes, with treatments suited to that stage. Some common acne treatments must not be used during pregnancy and breastfeeding, which is why the questionnaire asks about it specifically and the doctor prescribes only options that are safe for you and your baby.
Is adult acne treated the same way as teenage acne?
The approach is similar, but adult acne tends to be more persistent, more inflamed and, in women, more strongly hormonal. The registered doctor takes this into account when choosing your acne treatment and planning follow-up, so that it suits your skin and your lifestyle.
Shall we start your acne treatment prescription?
Answer the questionnaire in a few minutes and a registered doctor will reply in less than 15 minutes.