Slow down hair loss with sound medical judgement
Medical assessment and prescription treatment for hair loss, without leaving home. A registered doctor identifies what type of hair loss you have and suggests a treatment backed by scientific evidence. The sooner you act, the more hair you keep.
- Registered doctors
- Encrypted health data
- No video call
What's included
Your hair growth consultation: an assessment and an evidence-based treatment
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Diagnosis
First the cause of the hair loss is identified; then the treatment that matches it is chosen.
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Evidence-based treatments
Only options with proven effectiveness in clinical studies — no miracle remedies or unsupported supplements.
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A personalised regimen
The doctor tailors the treatment to your type of hair loss, your health and your preferences.
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Results reviewed
Follow-up by message to assess progress and adjust the regimen when needed.
Why hair falls out
The most common cause is androgenetic alopecia, hereditary and hormonal in origin, which affects both men and women. But it isn’t the only one: stress, the postpartum period, iron deficiency, thyroid problems, some medications and certain scalp conditions also cause hair loss. Telling these causes apart is the first step, because the treatment changes completely.
What the doctor assesses
- The pattern of the loss: a receding hairline, the crown, diffuse shedding or patches with no hair.
- How long it has been going on and your family history.
- Your general health: regular medication, recent blood tests and, in women, pregnancy or breastfeeding.
- The treatments you’ve already tried and how they went.
With that information they decide which treatment makes sense in your case, or whether a blood test or a face-to-face examination should come first. You’ll receive their reply in less than 15 minutes.
Evidence-based treatments
There are topical and oral treatments proven to slow hair loss and, in many cases, recover some density. Some require a prescription and aren’t suitable for everyone — pregnancy, for example, rules out several of them — so the doctor will assess which one fits you and explain the possible adverse effects before you start. We don’t recommend shampoos or supplements without scientific backing.
Patience and consistency
The hair cycle is slow: the first results usually show from the third or fourth month, and the effect lasts as long as the treatment does. Shedding may even increase for a few weeks at the start; it’s usually a sign that the cycle is renewing. The doctor will stay with you through reviews by message to check progress and decide on adjustments.
When a face-to-face visit is needed
If the loss is sudden, round bald patches appear, or your scalp hurts, oozes or scars, you’ll probably need an in-person examination or a blood test. In that case the doctor will say so clearly and tell you what kind of care to look for.
How it works
What a hair growth consultation looks like
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Questionnaire
Choose the treatment for your consultation and answer a few questions about your health, your symptoms and your goals. No appointment needed, right from your phone.
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Medical review
A registered doctor studies your answers one by one. If they need any more information, they’ll write to you in your private area.
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Treatment prescription
You receive the doctor’s assessment and your treatment plan with clear instructions in writing, in less than 15 minutes.
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Follow-up
Write to the doctor from your patient area to ask questions and adjust the plan whenever needed.
Reviews
What our patients say
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“I didn’t want to talk about it with anyone or sit in a waiting room. Here you explain it in writing, with complete privacy, and everything stays in your patient area. That’s what finally got me to seek advice.”
Discretion -
“The questionnaire is clear and gets straight to the point: how long the hair loss has been going on, in which areas and whether it runs in the family. The treatment prescription came with easy-to-follow instructions and the reason behind each step.”
Simple process -
“For a while I’d been noticing more hair on my pillow and didn’t know who to ask. The registered doctor asked me just the right questions about my hair loss and my family history, and explained my case very clearly. I came away with a concrete plan, no beating about the bush.”
Hair loss -
“At 28 I started noticing my hairline receding and didn’t want to wait until it was too late. The doctor calmly reviewed my case, explained what was happening and gave me a clear plan. And I can write to him whenever a question comes up.”
A receding hairline -
“I saved myself the clinic, the waiting room and taking the afternoon off. For a monthly fee I get consultation and treatment with a doctor I can write to. Very good value for what you pay.”
No travelling -
“I did it all on my phone, from the sofa, in a few minutes. In less than 15 minutes I had the doctor’s reply. Much easier than booking an appointment at a hair clinic.”
Consultation from my phone
FAQ
Common questions about hair growth
How does the online hair loss treatment prescription work?
The online hair loss treatment prescription starts with a questionnaire on your phone, with photos of the affected area. A registered doctor identifies your type of hair loss and in less than 15 minutes replies in writing with your personalised treatment. Afterwards you can message them for follow-up.
Does hair loss treatment work for women too?
Yes. Hair loss in women is common and treatable, although the causes and options differ from those for men. Pregnancy and breastfeeding affect what can be used, which is why the questionnaire asks about them and the registered doctor prescribes a treatment that is safe for your stage of life.
How much does online hair loss treatment cost?
Online hair loss treatment costs €15/month with the monthly subscription, with no minimum commitment and including follow-up with your doctor. If you prefer a one-off consultation, the single payment is €35 with one consultation included. You choose the option at the end of the questionnaire and save yourself trips to a hair clinic.
Can I treat hair loss without going to a clinic?
Yes. The hair loss consultation and treatment is online and available throughout Europe: you do it from your phone, with no appointment and no waiting room. A registered doctor reviews your case, replies in writing in less than 15 minutes and follows your progress by message, in strict confidence.
How do I know which type of hair loss I have?
The questionnaire is designed to tell apart the most common types of hair loss: androgenetic alopecia (male or female pattern baldness), which progresses gradually at the temples or crown, and diffuse shedding caused by stress, childbirth or iron deficiency. From your answers and photos, the registered doctor identifies your pattern and explains which treatment suits you.
When will I see results from hair loss treatment?
Hair grows in slow cycles, so hair loss treatment takes consistency. Shedding usually slows down in the first few months, density starts to improve from the third or fourth month, and the clearest change comes at around one year. At first, shedding may increase for a few weeks: this is part of the hair cycle renewing itself.
Is hair loss treatment for life?
It depends on the type of hair loss. In androgenetic alopecia, the treatment works for as long as you keep it up: if you stop, hair loss usually resumes within a few months. In temporary hair loss, such as that caused by stress or iron deficiency, treatment lasts as long as needed to correct the cause. The doctor explains what to expect in your case.
Shall we start your hair consultation and treatment?
Answer the questionnaire in a few minutes and a registered doctor will reply in less than 15 minutes.