Acne
Medical assessment of your acne from your answers and your photos, with a treatment plan adapted to your type of lesions and your skin.
40 € One-off payment · Includes 1 consultation · 1 more price option
Explore AcneOnline dermatology, with doctors and no waiting
Acne, rosacea, dark patches and skin care, assessed by a doctor from your answers and your photos. Choose the treatment that fits your case and tell us about it calmly, without waiting rooms.
dermatology
Choose your treatment
Each treatment has its own questionnaire. A licensed doctor reviews it and replies to you in less than 15 minutes.
-
-
Rosacea
Medical assessment of facial redness and rosacea flare-ups, with treatment to control them and guidance on avoiding your triggers.
40 € One-off payment · Includes 1 consultation · 1 more price option
Explore Rosacea -
Melasma
Medical assessment of melasma patches with a registered doctor: a depigmenting plan in cycles, sun protection as the foundation and realistic expectations.
40 € One-off payment · Includes 1 consultation · 1 more price option
Explore Melasma -
Anti-ageing
Prescription anti-ageing treatment with medical follow-up: gradual improvement in fine lines, skin texture and dark patches, with no miracle promises.
40 € One-off payment · Includes 1 consultation · 1 more price option
Explore Anti-ageing
Skin can be assessed very well remotely
Many of the most common skin problems are diagnosed by looking: the type of lesion, where it is and how it has evolved. That is why a good questionnaire and a sharp photo allow the doctor to assess your case accurately, without waiting weeks for an appointment.
Each treatment in this section has its own questionnaire, designed by doctors to gather exactly what is needed: your symptoms, what you have already tried and the health details that determine which options are safe for you.
What makes a skin consultation different
- Besides answering the questionnaire, you attach one or two photos of the area, which only the medical team will see; if more are needed, you can send them by message from your consultation.
- The doctor replies with their assessment and, if your case can be treated remotely, clear instructions: what to apply, how to start and what to expect.
- Skin changes slowly: tell the doctor how things are going by message so the treatment can be adjusted when needed.
Tips for a good photo
- Use natural light, no flash, no make-up and no filters.
- Take a close, well-focused photo of the area; each questionnaire tells you whether it is worth adding another.
- Your photos are stored encrypted and only the medical team sees them.
And if your case needs an in-person examination
Not everything can be resolved remotely: a changing mole, a lesion that bleeds or a picture that does not add up need to be examined in person. If that is your case, the doctor will tell you clearly and without wasting your time.
How it works
What a consultation looks like
-
Questionnaire
Choose the treatment for your consultation and answer a few questions about your health, your symptoms and your goals. No appointment needed, right from your phone.
-
Medical review
A registered doctor studies your answers one by one. If they need any more information, they’ll write to you in your private area.
-
Treatment prescription
You receive the doctor’s assessment and your treatment plan with clear instructions in writing, in less than 15 minutes.
-
Follow-up
Write to the doctor from your patient area to ask questions and adjust the plan whenever needed.
Reviews
What our patients say
-
“I thought melasma was only something women got. I did the consultation and in less than 15 minutes I had the doctor’s reply, with everything very well explained.”
Quick reply -
“I found it very helpful that the questionnaire also asked about my eyes. The doctor took it into account and explained everything to me in detail.”
Thorough review -
“I’d had dark patches on my cheeks for years. The doctor reviewed my photos and explained a phased plan, with sun protection as the foundation. At last I understand how to look after them.”
Dark patches on my cheeks -
“I uploaded the photos from my phone in a couple of minutes and the doctor replied in less than 15 minutes. Fast, and no waiting months for an appointment.”
Quick reply -
“The doctor explained how to apply the treatment, in what order and what to expect in the first few weeks. At last I have a clear routine.”
Clear explanation -
“I took the photos with my phone, in natural light as instructed, and sent everything in a few minutes. Very convenient.”
Consultation from my phone
Questions
FAQ
What does the acne consultation and treatment include?
The acne consultation and treatment includes an assessment by a registered doctor based on your answers and photos, your treatment plan in writing in less than 15 minutes and follow-up messages to adjust it. All 100% online, from your phone and with no waiting lists.
How much does online acne treatment cost?
The acne consultation and treatment costs €40 as a single payment with one consultation included, or €25/month with the monthly subscription, with no minimum commitment and follow-up with your doctor. You choose the option at the end of the questionnaire, with no travel and no waiting lists for a dermatologist.
Can acne be treated online?
Yes. Acne can be assessed and treated online with your photos and a well-designed questionnaire. The consultation is available throughout Europe: you do it from your phone, a registered doctor replies in less than 15 minutes and follows your progress by message, in strict confidence.
How long does acne treatment take to work?
Skin renews itself slowly: most acne treatments start to show results between the sixth and eighth week. Some irritation in the first few weeks is normal while your skin adjusts. Stay consistent and message the doctor from your patient area to adjust the plan whenever you need.
Why do you ask for photos to treat acne?
Because acne treatment depends on the type and severity of the spots, and that is hard to assess from words alone. Photos let the registered doctor see whether there are blackheads, inflamed spots or scars. They are stored encrypted and only the medical team can see them.
Can I treat acne during pregnancy or breastfeeding?
Yes, with treatments suited to that stage. Some common acne treatments must not be used during pregnancy and breastfeeding, which is why the questionnaire asks about it specifically and the doctor prescribes only options that are safe for you and your baby.
Is adult acne treated the same way as teenage acne?
The approach is similar, but adult acne tends to be more persistent, more inflamed and, in women, more strongly hormonal. The registered doctor takes this into account when choosing your acne treatment and planning follow-up, so that it suits your skin and your lifestyle.
How does the rosacea treatment prescription work?
You answer the questionnaire and attach photos of your face. A registered doctor assesses your type of rosacea and in less than 15 minutes replies in writing with your treatment prescription and advice on avoiding triggers. Afterwards you can message them to follow up on flare-ups.
Shall we start your dermatology treatment?
Answer the questionnaire in a few minutes and a registered doctor will reply in less than 15 minutes.